Cancellation and Return Policy – Action
Order Cancellation
At Action, we accept order cancellations before the product is shipped or manufactured. If your order is canceled in time, you will receive a full refund. We cannot cancel an order if the product has already been shipped.
Returns (if applicable)
We accept returns. Customers have the right to request a return within 14 days of receiving the product.
To be eligible for a return:
The item must be unused and in the same condition that you received it.
It must be in its original packaging.
You must provide a receipt or proof of purchase.
Important: Please do not send your purchase back to the manufacturer. Customers will only be charged once for delivery charges, including return shipping. No restocking fees will be charged for returning a product.
Refunds (if applicable)
Once we receive and inspect your return, we will send you a confirmation email. We will also notify you whether your refund has been approved or declined.
If the refund is approved:
It will be processed promptly.
The credit will be automatically applied to your credit card or original method of payment within a specified timeframe.
Delays or missing refunds (if applicable)
If you haven't received your refund yet:
Check your bank account again.
Contact your credit card company, as it may take some time for the refund to be officially processed.
Contact your bank, as some processing time is sometimes required.
If, after these steps, you still haven't received your refund, please contact our customer support team:
Email: service@skyline-pay.com
Business hours: Monday to Friday, 9:00 AM to 5:00 PM
